Terms and Conditions - Dr. Marie-Claire Moreau

Introduction

By accessing my web site, you are agreeing to be bound by this Privacy Policy and Terms and Conditions of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this web site, e-commerce store, and blogs.

The materials contained in/on my web site are protected by applicable copyright and trademark law.

General Conditions

Disclaimer

The material on my web site and in my print and electronic materials is provided “as is”. I make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, I do not guarantee, warrant or make any representations concerning the accuracy, likely results, or reliability of the use of my materials or any of the sites linked to on my site.

Limitations

In no event shall I be liable for any damage arising out of the use or inability to use the materials, information, or products on this web site. In no event shall I be liable for any miscommunications, misunderstandings, misinterpretations or misuses of advice, information, or product material provided in conjunction with materials on this web site.

I honor all copyrights. I understand the value of your time and expertise. That is why I will never print, publish or borrow anything of yours without your specific permission.

I expect you to honor my work the same way.

Please, never duplicate anything I write, post, publish or express without asking me in writing. This applies to print material, electronic material, photos, images, graphics, and everything that belongs to me, and/or that I have personally designed, developed, created or published.

Please, never upload my products and writings to web sites or networks with shared access.

Books and Print Materials

The books and other printed materials you purchase from me are intended for your personal use. You may not duplicate and share my books and print materials with others. You may not photocopy or duplicate my books and print materials in any way. You may not scan, facsimile (fax), photograph, or reproduce my books and print materials in any other way, either.

Electronic Files and Downloads

Electronic materials and downloads you purchase are intended for your personal use. You may not duplicate and share these electronic materials and downloads with others. You may print electronic materials and downloads, or you may save them to your computer or other storage device as a backup. However, electronic materials and downloads should still be treated as copies for your own personal use, and may never be shared.

If you want your friends to have a copy of my electronic materials or downloads, please give your friends the link so that they may locate the product and purchase it on their own.

Please, never upload my files or documents to other computers, never store them as shared documents anywhere, and never host them on web sites or networks with shared access.

This agreement shall automatically terminate if you violate any of the stated restrictions and may be terminated by me at any time. Upon terminating this agreement, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Permissions

For permissions to reprint, please ask in writing. Send written permission requests to me at contactmarieclaire at gmail dot com.

In cases of short excerpts and requests to borrow images, I often give permission without a whole lot of questions. But write to me first. Get my permission in writing.

For longer excerpts (e.g., reproducing an entire chapter from one of my books), I shall ask you some questions first. I consider requests based on the projected use, print runs and circulation, and/or potential to help parents and families. Include as much information as possible when writing to me.

Privacy

Your information is safe with me. I don’t like when individuals and businesses use my information in ways I have not authorized, so I will never do that to you.

I collect very little information from you, and I promise never to share any information I collect with anyone else. Period.

What I collect is:

Your email address, but only if you choose to subscribe to my web site and receive the updates.

Your name, but only if you enter it in when you subscribe.

Your mailing address, but only when you purchase something on my web site.

My web site also may collect certain bits of information about you, but only when you use the social media sharing icons that appear in certain articles I write. I don’t pay any attention to the data gathered, but I need you know that could happen. Here’s an explanation:

Some posts on this site allow a third-party company to collect certain anonymous, non-personally identifiable information collected during your visit, should you choose to share articles using the buttons at the top or bottom of a post. These companies typically use a cookie or a third party web beacon to collect this information.

I do not save your location or your credit card information. I do not have access to your photos, friends list, social media pages, browsing history or anything else you might worry about.

I only save information necessary to complete your transaction and for the purpose of fulfilling your order, or your subscription request.

Sharing

The content, products and free things on my web site are intended for your personal use only.

I love it when you share information about my products, articles, subscriptions, services, advice, courses, newsletters and freebies. When sharing, I ask you to share only the link with your friends, so that they may click on the link, and receive the materials themselves. I want them to receive the content in its entirety, and I want them to receive it directly from me or my web site.

Consulting & Coaching Services

I have been doing this a long time. I have amassed a great deal of information, I have lots of resources at my fingertips, and I have years and years of experiences that I would love to share with you.

When we work together, I personalize my responses and recommendations to you. I focus only on your questions, and I provide you with only what you have asked for, or need me to do.

If I don’t have the answer you seek, I will let you know. I want to help you, not overcharge you for services you never receive. I promise to never charge you unreasonably, and will always let you know if the services you are requesting exceed the amount of time or money we have allocated for your project/session.

The advice I provide via consulting is provided to you in good faith. I work with you in honesty and trust, and I give you the best information I can, given your specific situation and the information you have provided prior to our conversations. But I am human, therefore I can make mistakes. It is possible that I may occasionally omit something important. I have never had a client who was dissatisfied after working with me, but I realize it can happen. If I ever make an error, I will do my best to fix it quickly. I appreciate you giving me the chance to make things right.

Because our sessions are focused on you and your specific needs, when you purchase private services from me (i.e. personal meetings, email advice, telephone support), you are encouraged not to share the recommendations or information I give you with others. The advice I offer during our sessions is customized for your situation, therefore sharing with others has the potential to harm or confuse others who do not share the same needs.

Purchases

My e-store presently accepts Paypal payments for purchases made online.

Books, Articles and Other Content

Books and physical material ordered from my web site are shipped within 2-3 business days. Currently, I ship only to the continental United States. International customers are invited to shop for my books on Amazon and other places where books are sold.

Returns of print material are only accepted if the wrong book/quantity was shipped in error. In this case, I will also refund your shipping.

Electronic Content / Product Downloads

Electronic downloads are shipped shortly after purchase and payment have cleared. A download link is sent to the email address entered during the transaction, so please make sure the address entered is correct. Electronic downloads are only available once. Please wait to click the download link until you are at a location where the material can be saved. Electronic downloads must be retrieved within 30 business days and will not be replaced once they have been downloaded.

We do not replace electronic products lost due to power surges, file corruption, computer malfunction, the purchase of a new computer, or for any other reason. It is your responsibility to make a back-up and store it in a safe location. Prior purchases, even with receipts, will not be honored if our server indicates you have already received our download.

Revisions and Errata

The materials appearing on this web site could include technical, typographical, or photographic errors. I do not warrant that any of the materials on its web site are accurate, complete, or current. I reserve the right to make corrections and changes to the materials contained on my web site at any time without notice. I do not, however, commit to updating all materials found on this web site.

Links

Links provided on this web site are thought to be valid and accurate as of the time of publication. I do not review all of the links and all of the sites I link to on a regular basis, and am not responsible for those that become outdated, broken, or may no longer be relevant. Inclusion of a link on my web site does not automatically imply endorsement. Use of any linked web site on my web site is at your own risk. My site rarely, but sometimes, contains affiliate links. I am not responsible for keeping affiliate links current or accurate, and will not be responsible for affiliate programs which no longer work or have become outdated.

Giveaways

I presently do not conduct giveaways on this web site. However, I do reserve the right to conduct giveaways in the future, according to these principles:

Entrants must be 18 years of age or older to enter.
Winner will be randomly selected using my choice of online random number generators.
Winner will be notified within 48 hours of drawing. Email communication will be used to notify winner. I am not responsible for email addresses that have been submitted incorrectly.
Once notified, winner has 24 hours to respond.
If winner does not respond within 24 hours, another random winner will be selected and notified within 48 hours. New winner has 24 hours to respond.
This process may continue as long as I choose to continue. I reserve the right to discontinue a giveaway after several unsuccessful attempts at selecting a winner.
Once claimed, winner should allow 4-6 weeks for prize delivery.

I am committed to conducting business in accordance with the above principles.

Marie-Claire Moreau